WHAT TYPES OF PAYMENT METHODS DO YOU ACCEPT?
We accept American Express, Apple Pay, Google Pay, Mastercard, Shop Pay and Visa.
WHAT ARE YOUR SHIPPING OPTIONS?
We currently have only 2 Shipping Options: Standard for Australia and standard for International. Please refer to our Shipping Info page for more information.
WHAT IF THE ITEM I ORDERED ARRIVES BROKEN OR DAMAGED?
We’ll make it up to you. You can request a refund, or exchange.
Please contact us at firstname.lastname@example.org
WHERE DO YOU SHIP FROM?
Primarily we ship out from our fulfilment centre in Sydney, Australia. Please refer to our shipping info for more information on your delivery or contact us at email@example.com for more information.
I AM MISSING ITEMS FROM MY ORDER, WHAT DO I DO?
We fully guarantee and ensure that your package will arrive; if you find that your package is incorrect or missing items, please contact us at firstname.lastname@example.org.